Right of withdrawal
You have the right to cancel your purchase within 30 days from the day you receive the item. If the deadline expires on a public holiday, Saturday, or Sunday the deadline expires the following working day.
It is not possible to cancel a purchase by refusing delivery or by failing to pick up your package at the GLS parcel shop.
We offer free return on your order. If you would like to return your order, no worries, we are happy to help you, but kindly notify us before on email@example.com.
If you regret the purchase of an item, please fill in and enclose the enclosed return slip. In your package you will also find a prepaid return label. If you choose to make use of this, a 7,00EUR shipping fee will be deducted from your reimbursement.
Please note that returns can only be made for purchases from the AYTM webshop.
You carry the risk of the item from the time of receipt. Upon return, you are responsible for the item being packed properly and that the item is returned in the same condition as upon receipt.
The item must be returned in its original packaging.
You are responsible for the item being delivered to our warehouse. We recommend using Track & Trace, so that you can always follow your package. AYTM must receive the package no later than 15 days from the expiry of the withdrawal period.